We offer customized property management in Playa del Carmen and Playacar and Puerto Aventuras.
Vacation rental management service including vacation rental promotion, marketing, reservations and billing, checkin and check outs, inventory controll, and more.
VIP guest service with 24/7 assistance when needed.
We provide multi-lingual guest and concierge services for our vacation homes in Playa del Carmen, Playacar and Puerto Aventuras .
Vacation Rental:
• Marketing and promotion of the property through various online avenues to attract rentals from all over the world at all times of year, to get best rental income.
• Hosting property on company website google first page.
• Maintain online booking calendar for easy simple viewing.
• Manager meets with the owner during each visit.
• All communications answered clearly/promptly.
• Online maintenance logs allow owners to track and request maintenance items for the property
• Paper back up on all transactions
• Fast solutions to all your needs.
• We are Available for you 24 hours 365 days.
• Property Security Deposit maintained for all checkins
• Offer property for rent in national and international Real Estate agencies and websites
• Take care of tenant concerns and needs.
• Professional photos for your property.
Maintenance and Management of property:
• Weekly revision of the apartment
• Maintain and update complete inventory
• Basic preventative maintenance and repairs
• Hiring and supervision of professional maintenance
• (A/C, fumigation, television, electrical, plumbing)
• 24 hour on-call staff for emergencies
• Clear estimates /approval process for larger projects**
• Monthly inspection of air conditioner filters.
• Monthly cleaning of faucets and showers with vinegar to reduce mineral deposits.
• Monthly review of the plumbing for leaks.
• Annual deep cleaning of the property.
• Payment of all utility bills and taxes in a timely manner to ensure early bird discounts where applicable.
• Clear detailed monthly reports.
• Fumigation.
Services for the Guest
• Answer online rental questions promptly and fully to facilitate booking
• After booking, guests receive confirmation welcome email with details on Playa del Carmen and the property itself
• Guests received detailed arrival instructions including a map
• Tours and ancillary services ( airport pick up, grocery shopping, massage etc) offered and arranged prior to arrival
• Arrivals and check in protocol
• Inspection of property prior to each guest arrival
• Guests receive frequent visits during their stay
• 24 hour on-call staff for emergencies
• Property inspection to locate missing / damaged items
• Concierge service offered for during the vacation
• Guest surveys provided and reviewed
• Trip advisor reviews requested
Contact Us now or call +52 1 984 153 5226 for more information or to request our Playa del Carmen Vacation Rental Management services.